Tier limit exceeded

TIER_LIMIT_EXCEEDED means your current subscription does not allow the action you just attempted. The most common cases are trying to register one device too many, or trying to create an API key on the Free plan. The HTTP status returned is 403 Forbidden.

Understand why this happens

Your request was rejected because your organization has reached a limit of its current plan. The error response tells you exactly which limit was hit, your current count, and the plan name:

HTTP/1.1 403 Forbidden
Content-Type: application/json

{
  "error": {
    "code": "TIER_LIMIT_EXCEEDED",
    "message": "Device limit reached. Your free plan allows a maximum of 2 devices (current: 2). Upgrade your plan to add more devices."
  }
}

See which limits trigger it

Two actions are gated by the plan:

• Registering a new device — blocked once your organization already has the maximum number of devices for the plan.
• Creating an API key — blocked entirely on the Free plan, regardless of how many devices you have.

Check your current plan and devices

Confirm which plan your organization is on and how many devices are registered:

curl https://api.e-bon.ro/api/v1/org \
  -H "Authorization: Bearer <token>"

curl https://api.e-bon.ro/api/v1/devices \
  -H "Authorization: Bearer <token>"

Resolve the error

curl -X DELETE https://api.e-bon.ro/api/v1/devices/{deviceId} \
  -H "Authorization: Bearer <token>"

Get help if you are still blocked after upgrading

If you completed checkout but still receive TIER_LIMIT_EXCEEDED, contact support at support@e-bon.ro or via e-bon.ro/contact. Include:

• Your organization slug
• The orgId from your token
• A recent failed request ID

For background on this and other HTTP error codes, see the Errors reference.