Devices

A device in e-bon is a fiscal printer (AMEF) that issues your receipts. Each device is paired once with the E-BON Android app on a tablet or phone — that app is the controller — and from then on you operate it from the Portal: see live status, send commands, browse the full command history and tune its settings, all without touching the hardware again.

View your devices

Open Devices from the Portal sidebar to see every fiscal device in your organization, grouped by location. Each location is a collapsible section with a count badge, so a multi-shop business can scan all its registers at a glance.

Every device card shows, in one row:

• Name — the friendly label you gave the device (e.g. Cash Register 1).
• Controller status — whether the E-BON app on the tablet is currently connected to the cloud (Connected, Online (stale) or Offline).
• AMEF status — whether the controller can reach the fiscal printer itself (Connected, Disconnected, Busy or Error).
• Alerts — a coloured badge if the device has open alerts, with the highest severity setting the colour.
• Protocol & transport — the fiscal protocol (e.g. Datecs, Tremol) and how the controller reaches the printer (TCP, serial, Bluetooth).
• Last seen — relative timestamp of the last status update.
• Controlled by — which controller phone or tablet currently owns this device, or Uncontrolled if no app has claimed it.

Use the search box above the list to filter by name, device id or location name; clear it with the small × button on the right of the input.

Add a device

The Portal pre-registers the device so the controller app knows what to claim. The actual fiscal pairing happens once on the tablet running E-BON.

Open device details

Click any device in the list to open its detail page. The header shows the device name and its current effective status; below it, four tabs cover everything you can do.

Overview

The default tab. It groups everything you usually want to check first:

• Device information — protocol, transport, connection string, the controller currently in charge, the assigned location, when it was last seen and the cash drawer balance.
• Hardware information — fiscal serial number, firmware version, fiscal memory status, manufacturer and model. The Refresh button queries the printer live; it is disabled while the device is offline.
• Last receipt — receipt number, date, total in RON and fiscal memory number for the most recent receipt issued, also fetched live on demand.
• Alerts — a sortable list of any open device alerts with severity, message and detection time.

Operations

The Operations tab is the remote control. It is grouped into accordions so you only see what you need:

• Cash management — refresh the drawer balance, post a cash deposit or withdrawal.
• Fiscal configuration — sync date and time, push VAT rates.
• Receipts — print a duplicate, issue a non-fiscal receipt, void an open receipt or print a reversal receipt against an existing fiscal receipt number.
• Reports — request X and Z reports.
• Advanced — protocol-specific maintenance commands.

If the device is offline, the tab shows a yellow Device is offline. Operations are disabled. banner and every action is greyed out. Any commands still queued or in flight appear at the top under Pending commands, with elapsed time and a Cancel button per command.

History

A paginated table of every command sent to this device — local from the controller, from the Portal, or via the API. Each row shows command type, status, source, date and the duration the command took to complete. Failed commands also display the underlying error code, colour-coded so retryable errors stand out from terminal ones.

Use the All types dropdown above the table to filter by a single command type. The table refreshes every 30 seconds in the background, so you can leave it open during testing — see Device history for the full reference.

Settings

The Settings tab is where you change anything about the device after it was added. You can update its name, move it to a different location, and edit the connection parameters (host and port for TCP devices, address for the others). Protocol and transport are shown read-only — to change those you delete the device and add it again so a fresh fiscal pairing is performed.

At the bottom, the Danger Zone card holds the Delete device action.

Compare controller and AMEF status

Every device card shows two status badges side by side. They look similar but answer different questions, and reading them together tells you exactly where a problem is.

Rename or remove a device

• Rename — edit Name under the Settings tab and click Save changes. The new name takes effect everywhere immediately, including past receipts in the Portal listing — historical fiscal receipts on paper are unaffected.
• Reassign to another location — change the Location dropdown under Settings and save. Future receipts, reports and alerts follow the new location automatically; past ones stay attributed to the location that was active when they were issued.
• Delete — open Settings → Danger Zone, click Delete device and confirm in the modal. Deletion is permanent and removes the device's configuration from the Portal. Make sure no controller is still actively printing on it before you delete; for a routine swap, prefer renaming or reassigning.

Next steps

• Pair the controller phone or tablet — the Integration walkthrough walks through installing the E-BON Android app and claiming the device you just added.
• Step back to organise your business — see the Locations guide for managing the shops your devices belong to.
• Need an overview of the whole Portal first? Start at the Portal section.