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E-BON App

Sign in to cloud (optional)

Cloud sign-in is optional in the E-BON Android app. Reach it any time from Settings to attach this device to your Portal organization, enable remote commands and central reporting, or sign out without losing any local data.

Cloud sign-in is optional. The E-BON Android app boots straight into the main tabs and works fully standalone — you can pair printers, issue fiscal receipts and run X/Z reports without ever signing in. Sign in only when you want to attach this device to an organization on e-bon.ro so it shows up in the Portal, accepts remote commands and syncs with your other devices.

You reach sign-in from the Settings tab, on the Sign in to cloud row. There is no sign-in screen on first launch, no welcome wizard, and no "you must be online" gate before you can use the app.

What standalone gives you (no sign-in needed)

Out of the box, with nobody signed in, the app already does everything a single till needs:

  • Pair and operate Bluetooth, USB, serial or TCP fiscal printers at this device.
  • Issue fiscal receipts and store them locally.
  • Run X reports and Z reports against the printer. The CUI lives in the printer itself (AMEF), so reports work without any cloud account.
  • Keep an ANAF journal of local fiscal activity on the device.
  • Browse and reprint recent receipts.

When you have not signed in, the app uses a built-in local location called Standalone so everything has somewhere to live. You can keep using the app this way indefinitely.

What cloud sign-in adds

Signing in attaches this device to your Portal organization and turns on the optional cloud features:

  • Remote commands from the Portal (a colleague printing a receipt, an integration call).
  • Multi-device sync — receipts, devices and reports become visible across every tablet signed in to the same organization.
  • Central reporting in the Portal.
  • Real, named locations in addition to the local Standalone sentinel.
  • Automatic cloud-linking of every printer and receipt you already created locally, in the background — nothing is lost.

Sign in from Settings

Open Settings → Sign in to cloud

Open the Settings tab. When you are not signed in, the first row shows Sign in to cloud. Tap it to open the sign-in form.

Enter your Portal email and password

Type the same email and password you use on e-bon.ro and tap Sign In. While the request runs, the button shows a spinner and both fields lock so a double-tap can't fire two requests.

There is no separate app account, no second password to remember, and no signup screen inside the app. There is no "Sign in with Google" or "Sign in with Apple", no fingerprint or PIN, no "Forgot password" link, no two-factor prompt. Password resets must be done from the Portal.

Land back on Settings, now signed in

On success, the form closes. The Account group now shows your email and the organization this device is attached to. The Location row also appears, letting you pick which real location on your account this device serves (otherwise it stays on the local Standalone sentinel).

In the background, the app links every printer and receipt that already existed on this device to your organization. You do not need to do anything — the next time you open Devices or Receipts you will see them stamped with the new organization.

Your account is created from the web portal. The app reuses your Portal identity — sign up once on e-bon.ro and the same email and password sign you in here.

Sign out — local data is preserved

Sign-out lives on the Settings tab as well, on the Sign Out row at the bottom. Tap it, confirm, and the app drops you back to the standalone state.

Nothing local is wiped on sign-out. Your paired printers, the receipts on this device, the ANAF journal and the X/Z report history all stay exactly where they were. They are simply flagged as unlinked — they keep working locally, and the next time you sign in (same account or another) they are re-linked to the organization automatically.

The full sign-out flow, including the confirmation dialog, is documented in App settings & location switching.

Common error messages

When sign-in fails, a red banner appears above the form with the exact message returned by the authentication service. The banner clears the moment you close the form and reopen it, or when you tap Sign In again.

The most common errors and what they mean:

  • Invalid email — the value in the email field is not a valid email address. Check for stray spaces or a missing @. Leading and trailing spaces are trimmed for you, but typos like me@@e-bon.ro or me.e-bon.ro will still trigger this.
  • Wrong password — the email is recognised but the password is wrong. Try again carefully. There is no "Forgot password?" link in the app, so password resets must be done from the Portal.
  • User not found — there is no account for this email. Either the address is mistyped or the Portal account hasn't been created yet — open e-bon.ro and finish onboarding first.
  • Network request failed — the device can't reach the network at all. Check Wi-Fi or mobile data and try again. Sign-in is the one feature that actually needs a live connection; the rest of the app does not.
  • Too many requests — too many failed attempts in a row. Wait a minute and try again.
  • User disabled — the account exists but has been disabled by an administrator. Contact your organization owner.

Where to next