Device detail — Overview
Device detail — Overview
The Overview tab is what you land on when you open a device in the Portal. Click any row in Devices and you get a cockpit mirroring the e-bon mobile app, followed by three informational cards:
- Device Clock — the device's own clock, synced live.
- Cash in Drawer — the live drawer balance, with Withdraw and Deposit actions.
- Hardware Info — what the device itself reports (serial number, firmware, manufacturer, model).
- Last Receipt — the most recent receipt the device printed.
- Alerts — anything currently wrong with the device.
It's the screen you open to answer "is this printer alive and what's its serial number?", "why does the dashboard say this device is offline?" or "how much cash is in the till right now?"
Open a device
Click Devices in the sidebar
The Devices list opens with one row per device.
Click the row of the device you want
You land on the device's detail page. The header shows the device name, a status pill (online, offline) and when the device was last seen; the controller paired with the device appears as a subtitle under the name. Below the header is a strip of four tabs.
You're on the Overview tab
It's the default tab. The cards render in order: Device Clock and Cash in Drawer side by side, then Hardware Info, Last Receipt, Alerts.
The other tabs on this screen are:
| Tab | What it does |
|---|---|
| Overview | You're here. |
| Operations | Open the drawer, advance paper, show a display message, print duplicates, change fiscal settings, manage logos. See Fiscal operations. |
| History | Browse the device's command history. See Device history. |
| Settings | Rename the device, move it between locations, manage partner access, delete the device. |
The device name, status pill and last-seen time in the header stay visible while you switch tabs. Driver, transport and connection details are edited on the Settings tab.
Read the Device Clock card
The Device Clock card shows the device's own time, read live from the AMEF — the same reading the mobile app shows on its Home screen. After the initial sync, the displayed time keeps ticking locally, with a caption underneath showing the date and how long ago the sync happened.
The card syncs automatically when you open the page (and whenever the device comes back online); click the refresh button to sync again. When the device is offline the card shows "Device is offline." — an offline device cannot be asked for the time.
If the clock looks wrong, use Sync Date/Time on the Operations tab to set it to the current time.
Read the Cash card
The Cash in Drawer card shows the live drawer balance reported by the device, with two actions below it:
- Withdraw — register a cash withdrawal (cash-out): money pulled out of the drawer that is not a refund.
- Deposit — register a cash deposit (cash-in): money put into the drawer that is not a sale.
Both open a dialog asking for an amount and an optional description, then dispatch the command to the device. The balance refreshes by itself once the device confirms the operation — no manual reload needed. The refresh button in the card header re-reads the balance at any time.
Read the Hardware Info card
The Hardware Info card asks the device itself what it is. It doesn't load automatically — you have to click Refresh to fetch the values.
The card starts empty
When you first open the page the card shows: "Click Refresh to retrieve live device information." No data has been requested yet.
Click Refresh
The button is only enabled when the device is online. If it's offline, the placeholder stays and you'll need to wait for the device to come back online.
The card fills in
If the device responds, you see five fields:
- Serial number
- Firmware version (read-only — there's no upgrade button on this tab)
- Fiscal memory status (whatever the device reports, verbatim)
- Manufacturer
- Model (only shown if the device reports one)
If the fetch fails, you'll see an error toast and the card keeps its previous content (or stays on the placeholder if this was the first attempt).
The fetched values are remembered while you stay on this device's page — you can switch to Operations or History and come back without losing them. They're cleared when you leave and reopen the device.
Read the Last Receipt card
The Last Receipt card shows the most recent receipt the device printed.
Like Hardware Info, it doesn't load automatically. Click Refresh to fetch the data. You'll see:
| Field | What it shows |
|---|---|
| Receipt number | The receipt number as the device reported it. |
| Date | The receipt's printing date, in your local timezone. |
| Total | The total amount in RON. |
| Fiscal memory number | The fiscal memory number, when the device returns one. |
The card is informational only — the rows aren't links. To browse all receipts on a device go to the History tab.
Read the Alerts card
The Alerts card shows everything currently wrong with the device. The header has a count badge when there's at least one alert.
When there are no alerts, the card shows: "No active alerts".
When there are alerts, each one renders as a row with three pieces:
- An icon indicating the alert type (paper low, cover open, fiscal memory almost full, Z report overdue, disconnected).
- A message and a timestamp describing what happened and when.
- A severity badge — error (red), warning (amber) or info (blue).
For the full list of alert types, what triggers each one, and how to clear them, see Alerts.
Recognise the loading states
Before any of the cards appear, you may briefly see one of three states:
| State | When it shows | What it looks like |
|---|---|---|
| Loading | While the page is fetching the device | Three placeholder rectangles where the cards will be. |
| Not found | The device id in the URL doesn't exist | A centred error card and a Back to Devices button. Usually means a stale bookmark. |
| Load error | The page couldn't reach the API (network, server error, expired session) | A centred error card and a Back button. Try again or sign in again. |
Know when each card refreshes
A quick mental model so you know when to reload:
| Card | When it refreshes |
|---|---|
| Device Clock | On page load (only if the device is online), when the device comes back online, and when you click the refresh button. |
| Cash in Drawer | On page load (only if the device is online), when the device comes back online, automatically after a cash operation completes, and when you click the refresh button. |
| Hardware Info | When you click Refresh (only enabled when the device is online). |
| Last Receipt | When you click Refresh (only available when the device is online). |
| Alerts | When you reload the page. |
Where to next
- Devices — the parent list.
- Fiscal operations — the Operations tab on the same screen (drawer, receipts, fiscal configuration).
- Device history — the History tab on the same screen.
- Alerts — the catalogue of alert types you'll see in the Alerts card.
Devices
Register, monitor and manage every fiscal device (AMEF) in your business — pair it once through the E-BON Android app, then run it from the Portal with live status, command history and per-device settings.
Device history
See every fiscal command sent to a single device, filter by type, and check whether failures can be safely retried.